How to Use Chat in the Mobile App - Employee View
The HydroApps mobile app includes a Chat feature that makes it easy to communicate with individual staff members and groups directly within HydroApps.
In this guide, we'll walk through how to start conversations, create group chats, manage notifications, share files, and navigate your messages.
Watch the video below for a complete walkthrough, or follow the written instructions.
Accessing Chat
To open Chat in the HydroApps mobile app:
Open the navigation menu.
Tap the Chat icon.
You'll see a list of your existing conversations, including individual and group chats.
Some group chats display a lock icon. These groups were created by a manager or administrator and cannot be left by individual members.
Managing Chat Notifications
You can manage push notifications for all chat activity or mute individual conversations.
To manage all chat notifications:
Tap the gear icon in the Chat menu.
Select Notifications.
Adjust your chat activity notification settings.
Disabling chat activity notifications will stop push notifications from the app.
To mute a specific conversation:
Open the conversation.
Tap the three-dot menu in the upper-right corner.
Select Mute Notifications.
You can return to the same menu and select Unmute Notifications at any time.
Starting an Individual Chat
To send a direct message to another HydroApps user:
Tap the red + icon in the upper-right corner of the Chat screen.
Search for a user by name or use the available filters to narrow your selection.
Select the person you'd like to message.
Tap Start Chat.
The conversation will open, allowing you to type and send your message.
Sending Messages and Attachments
Within a conversation, you can:
Type and send text messages.
React to messages and send emojis.
Reply to individual messages.
Attach photos, take a new photo, or upload files using the + icon.
Messages from other users will appear in the conversation as they arrive.
You can also view read receipts to see when a recipient has read a message.
Tip: If messages aren't appearing as expected, open the three-dot menu and select the option to manually refresh the conversation.
Creating a Group Chat
Group chats allow you to communicate with multiple HydroApps users in a single conversation.
To create a group:
Tap the red + icon in the Chat menu.
Select the users you'd like to include.
Enter a name for the group.
Create a two-character abbreviation.
Select a color for the group.
Tap Save.
Your new group will appear in your Chat list.
Managing a Group Chat
Tap the group name within a conversation to view its members and available management options.
If you created the group, you can:
Rename the group.
Add additional users.
Delete the group.
Note: Managers and administrators with access to Chat Admin in the web version of HydroApps can view deleted groups and monitor messages.
Understanding Push Notifications
When chat notifications are enabled, you'll receive push notifications for new messages.
Notifications identify whether the message came from an individual conversation or a group chat, making it easier to stay connected with your team.
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